Shipping policy

Last updated: October 2025

Thank you for shopping with houseofklone.com. We are committed to delivering your order quickly, safely, and with full transparency. Please review our shipping policy below.

Order Processing

All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order is processed, you will receive a shipping confirmation email containing your tracking number.

Shipping Times

We partner with trusted carriers including YSD and USPS to ensure reliable delivery.

Average Delivery Time: 7 business days

Please note: delivery times may vary slightly due to carrier delays, holidays, or high order volumes. You will always receive tracking updates to monitor your shipment’s progress.

Shipping Costs

We offer Free Standard Shipping on all orders.

You may also choose our Leak Protection Priority Shipping option at checkout for $5.79, which ensures your order receives upgraded handling and delivery priority.

Order Tracking

Once your order has shipped, you will automatically receive an email with your tracking number and a link to monitor your package in real time. Please allow up to 48 hours for tracking information to update after your order has been shipped.

Incorrect Address Shipments

Incorrect Address:
Please double-check your shipping address at checkout. houseofklone.com is not responsible for orders shipped to an incorrect address entered by the customer. We cannot reship or refund orders sent to an invalid or mistyped address.

Order Confirmation and Updates

After placing your order, you will receive:

Order Confirmation Email – verifying your purchase

Shipping Confirmation Email – containing your tracking link once your order ships

If you do not receive these within 24 hours of placing your order, please check your spam folder or contact our support team.

Delays

While most orders arrive within 7 business days, shipping may occasionally take longer due to factors beyond our control such as carrier delays, customs checks, or weather disruptions. We will always do our best to keep you informed.

Contact Us

If you have any questions about your shipment or need help tracking your order, please contact our support team.

Klone
Email: : contact@shopklone.com
Phone: (321) 850-2405
Business Address: 8 The Green Ste A, Dover, DE 19901